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Discovery Tools Are Essential

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An important part of IT Asset Management is knowing what hardware and software actually resides in a company's environment. There are a number of discovery tools available to keep track of these assets without spending a ridiculous amount of time and wearing out your shoes.

Knowing where your hardware is is important for the inventory count. One company I heard of couldn't find 25% of their leased computers. Countless hours were spent trying to find them sneekernet style; not all of them were ever found. Upgrades were a shot in the dark. A good discovery tool would have cut the hunt time and lead the technical staff to the treasures they sought.

Knowing what software resides on each computing device is important for copyright compliance, upgrade decisions, and choosing the right applications to save countless thousands of dollars. For example, each person doesn't need a full Visio application. Most simply need the viewer. Not everyone needs a full office suite, or the most powerful variety. Usually only 5% of those powerful applications are ever used. Can you hear the dollars rustling? But how do you know who really has what and who needs what?

There are discovery tools that track the usage of applications per computer. Are all the licenses you've purchased being used or were they over bought? More informed purchasing decisions can be made when the true picture is revealed. Can you hear more dollars rustling?

We invite discovery tool publishers to contribute information about their products by joining and writing blog entries to inform the public about this essential element to IT Asset Management.

There are numerous discovery

There are numerous discovery tools in the marketplace today. Some are very good, some are okay and others, well, let's just say there are others.

When looking for a discovery tool, make certain it will do the job and do it accurately. The software police will not accept the results of an discovery tool if it doesn't meet their standards.

Don't base your decision on the price of the product. Base your decision on ease of use, completeness of the discovery, how does the discovery tool do it's thing and will it provide the information the software police will accept? The last item is the most important.

If you buy a product based on price alone, and there are lots of companies who have done just that, you will probably find that in the case of an audit, they will use a more expensive product and you will install it on your computers and you will pay the going price to purchase and license that product.

As stated before, there are mony products on the market today. Do your research, and do it carefully. Also, don't rush into the purchase. Make sure it will do the job you expect and settle for nothing less. If you settle for less, you may end up purchasing the more expensive product when you can least afford it, during an audit.

Remember that old adage, you get what you pay for. If it is cheap, it is cheap for a reason.

Thomas A. Wills, CSM, CITAM
Information Systems Manager
Tucson, AZ

Check the SIIA site for a lis

Check the SIIA site for a list of Certified Audit Software Providers.

Some of the tools offer usage monitoring, such as Scalable Software. Usage tools can help save a considerable amount of money from going out the door.

Take advantage of the free trial offers for products. DO try them, kick the tires, ask questions, see which one is right for you.

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-- Rita Bowman